Please delete my mail from the archives

Submitted by Anonymous Newbie on Wed, 03/09/2011 - 20:24

Could you please be so kind and remove from the mailing list archive the message with the subject "I have a problem with a PDF" posted by me (Anonymous), on March 9, 2011, from my email address.
The attachments of this message represent highly confidential customer documents and were posted by error. We need to urgently remove them from the public internet.

We don't have any control over the mailing list archives

Submitted by Bruno Lowagie on Wed, 03/09/2011 - 20:31.

Unfortunately that is not possible.
You've sent your mail to about 2000 addresses. Most of these addresses belong to actual people, but some of them are used to populate third party mailing-list archives: Nabble, GMANE, mail-archive,... We don't have any control over these archives. We can only remove topics that are added on support.itextpdf.com. You'll have to contact the admins of every archive separately, and hope they'll answer your question.

Note that the best way to get help is to buy a license with a support contract. If you don't have a license, then there's no business relationship between your company and the iText company. However, if you have a support contract, you'll get a special mail address you can use to contact us with PDFs containing confidential information. PDFs sent to this special address aren't made public.

I need your approval to remove the post

Submitted by Anonymous Newbie on Wed, 03/09/2011 - 20:34.

Thanks for you quick answer and support.

I will get in contact with each of the archive administrators but, as stated in their FAQ, you, as the itext mailing list administrator, must approve the deletion of this message.

So I kindly ask you to reply me with a message like the one below, that I can then forward to the archive admins: I confirm that the message "I have a problem with a PDF" posted by Anonymous on March 9, 2011 can be deleted from your archive.

Thank you very much!

No problem

Submitted by Bruno Lowagie on Wed, 03/09/2011 - 20:38.

I, Bruno Lowagie, grant anyone who has posted anything to the iText mailing list, the right to ask the admin of any archiving sites, permission to ask the removal of his own posts for any reason he or she may have (privacy reasons, sent by mistake,...).